Do clinician disruptive behaviors make an unsafe environment for patients?
- 주제(키워드) Clinician disruptive behaviors , Job satisfaction , Patient harm , Work environment , Workplace incivility
- 등재 SCIE, SSCI, SCOPUS
- 발행기관 Lippincott Williams and Wilkins
- 발행년도 2016
- URI http://www.dcollection.net/handler/ewha/000000125536
- 본문언어 영어
- Published As http://dx.doi.org/10.1097/NCQ.0000000000000150
- 저작권 이화여자대학교 논문은 저작권에 의해 보호받습니다.
초록/요약
The magnitude of negative consequences of clinician disruptive behaviors on patients and clinicians was examined using data collected from 1559 clinicians working at an urban academic medical center in the United States. For the impact of disruptive behavior on patient safety, psychological aggression as caused by disruptive behavior or incivility increased the likelihood of patient harm as well as job dissatisfaction and physical symptoms. Copyright © 2016 Wolters Kluwer Health, Inc. All rights reserved.
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