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A Study on the Relationship between Employee Social Network Motives and Helping Behavior

초록/요약

While scholars and practitioners recognize the importance of social networking of employees in organizations, existing studies have not provided answers to how employees exert extra efforts to occupy better positions within the social network. To fill this gap, drawing on the notion of social network, I posit that employees who want to achieve good positions in social networks are likely to show interpersonal helping behavior. In addition, I further examine the boundary conditions that change the above relationship. Specifically, this paper simultaneously examines the moderating role of characteristics of a coworker (ability and popularity) and of the focal actor (use of emotion). To test the proposed research model, this paper adopted a cross-sectional survey design and collected data from 218 employee-coworker dyads who work in companies in Korea. While I failed to find the moderating role of coworker characteristics, the current research found significant three-way interaction effect of employee's social network motives, coworker characteristics, and employee's use of emotion on their helping behavior. The current research intends to explain the complicated nature of the inter-personal dynamics in groups and organizations.

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